FAQs
How do I provide a photo for custom orders?
For custom Lithophanes, you can upload your high-resolution photo directly on the product page or email it to admin@crazyrayscreations.com.au. For the best results, choose a photo with good contrast and clear details.
What materials are used in your products?
Most of our items are created using high-quality 3D printing filaments (PLA) or laser-cut materials. These are durable, lightweight, and allow for incredible detail. Please note that 3D-printed items may have slight surface variations, which is a unique characteristic of the handcrafted process.
Are the items battery-powered?
If your specific product includes lighting (like our Lithophanes), it will feature an integrated, battery-powered LED. This allows for easy placement anywhere in your home without the need for power cords.
Can I request a custom color or size?
Absolutely! Many of our products have color options listed. If you have a specific color or size requirement that isn’t shown, please reach out and I’ll see if I can make it happen. Email me at admin@crazyrayscreations.com.au.
How should I care for my 3D-printed items?
To keep your items looking their best, keep them away from extreme heat (like a hot car dashboard) as 3D-printed materials can soften. For cleaning, a simple wipe with a damp cloth is all that’s needed.
What if my item arrives damaged?
I take great care in packaging these items, but if anything happens during transit, please contact me immediately at admin@crazyrayscreations.com.au with a photo of the damage so I can make it right.
Do you do custom designs?
Yes! If possible changes can be made. Email me for special requests.
Is the LED battery included?
Yes, all Lithophanes come ready to glow.
Where are you based?
I’m a local maker based in Australia.